Return & Refund Policy

Effective Date: July 2, 2026

At BLOOMZY LLC, customer satisfaction is our priority. If you are not completely satisfied with your purchase, please review our Return & Refund Policy below.

1. Return Eligibility

You may request a return within 30 days of receiving your order if:

  • The item is unused, unopened, and in its original condition.

  • The product is returned in its original packaging.

  • Proof of purchase or order confirmation is provided.

For hygiene and safety reasons, we cannot accept returns of products that have been opened, used, or tampered with.

2. Non-Returnable Items

The following items are not eligible for return or refund:

  • Opened or used skincare products

  • Opened or used cosmetic products

  • Personal care items that have been opened

  • Gift cards

  • Clearance or final sale items

  • Products damaged due to misuse or improper handling

3. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. Include your order number and clear photos of the product and packaging so we can review your request and provide a suitable resolution.

4. Refund Process

Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, your refund will be issued to your original payment method within 5–10 business days. Processing times may vary depending on your bank or payment provider.

5. Return Shipping

If the return is due to our error (such as receiving the wrong or defective product), we will cover the return shipping costs.

For all other eligible returns, the customer is responsible for return shipping expenses unless otherwise required by law.

6. Exchanges

We replace items only if they are defective, damaged, or incorrect. If you need an exchange, please contact our customer support team.

7. Order Cancellations

Orders may be canceled before they have been processed for shipment. Once an order has been shipped, it cannot be canceled and must follow the return process described above.

8. Contact Information

For return requests or refund inquiries, please contact us:

BLOOMZY LLC

Address:
201 S EAST ST
WARRENTON, MO 63383
United States

Email: support@bloomzyllc.shop

Please include your order number and the reason for your request when contacting us.